Privacy Policy | Velo Branding

Effective Date: May 1, 2026

At Velo Branding (“we,” “our,” or “us”), we respect your privacy and are
committed to protecting the personal information you share with us. This
Privacy Policy explains what information we collect, how we use it, and
what rights you have over your data.

By using our website at velobranding.com, you agree to the practices
described in this policy.

Who We Are

Velo Branding is a restaurant branding agency serving clients across the
United States. We provide logo design, brand identity, website design,
menu design, and social media branding services exclusively for food and
restaurant businesses.

Website: https://velobranding.com
Email: osama@velobranding.com
Business Hours: Monday – Friday, 10:00 AM – 5:00 PM

What Information We Collect

We collect information in the following ways:

Information You Provide Directly

When you fill out our contact form, request a consultation, or send us
an email, we collect:

• Your name
• Your restaurant or business name
• Your email address
• Your phone number (if provided)
• Any project details you share with us

We use this information only to respond to your inquiry and provide
our branding services.

Information Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Referring website

This data is collected through cookies and analytics tools and is used
only to improve our website experience.

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Deliver branding services you have purchased
• Send project updates and communication related to your order
• Improve our website and services
• Send occasional branding tips or updates (only if you opt in)

We do NOT sell, rent, or trade your personal information to any
third party. Ever.

Cookies

Our website uses cookies to improve your browsing experience. Cookies
are small text files stored on your device.

We use cookies for:

• Remembering your preferences on our website
• Analyzing website traffic through Google Analytics
• Improving site performance

You can control or disable cookies through your browser settings at
any time. Disabling cookies will not affect your ability to contact
us or use our services.

Third-Party Services

We may use the following third-party tools that have their own
privacy policies:

• Google Analytics — for website traffic analysis
  Policy: https://policies.google.com/privacy
• Google Workspace — for email communication
  Policy: https://workspace.google.com/terms/privacy
• WordPress — our website platform
  Policy: https://automattic.com/privacy

We are not responsible for the privacy practices of these third-party
services.

How Long We Keep Your Data

Contact form submissions are retained for up to 2 years so we can
reference past inquiries and project history.

Client project files and communication are retained for the duration
of our working relationship and up to 3 years after project completion.

Analytics data is anonymized and retained per Google Analytics
default settings.

You may request deletion of your data at any time by emailing us.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of any marketing emails at any time

To exercise any of these rights, email us at: osama@velobranding.com

We will respond to all requests within 7 business days.

Data Security

We take reasonable measures to protect your personal information from
unauthorized access, loss, or misuse. Our website uses SSL encryption
(HTTPS) to secure data transmitted between your browser and our server.

However, no method of transmission over the internet is 100% secure.
We cannot guarantee absolute security of your data.

Children’s Privacy

Our website and services are intended for business owners and adults
only. We do not knowingly collect personal information from anyone
under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we
will update the “Effective Date” at the top of this page. We encourage
you to review this policy periodically.

Continued use of our website after any changes means you accept
the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle
your data, please contact us:

📧 osama@velobranding.com
🌐 https://velobranding.com/contact-us/
🕐 Monday – Friday, 10:00 AM – 5:00 PM